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Archive for the ‘Software’ Category

Which Testing Can Satisfy the Customer?

Thursday, July 23rd, 2015

Every tester understands that it is really important to get a clearly formulated task directly from the customer. If a testing team does not have the predefined objectives for the project, Program Manager or QA lead can only guess about the results which the client really expects to receive. Of course, one can hope for good luck, but real professionals will never act at hazard.

Some testers often try to put the software in conditions exceeding the boundaries of normal operation during the testing process. With this method they try to find critical bugs that block or radically affect the application operability. Some believe that the more serious bugs are discovered, the better. But is it really so?

Most often this tactic is typical for stress testing, which is especially important for the software used in banks or in e-commerce. For this type of testing it is really necessary to create such test cases that can demonstrate the system response to stress load.

Here are the Main System Reactions to Stress Testing:

abnormal shutdown;
data loss;
computer blocking.

Often testers believe that their professionalism depends on the number and severity of bugs that they find. But developers and Program Managers may disagree. The thing is that testers can perform unrealistic tests scenarios in order to find more critical defects. Correcting the defects takes time and postpones the application release. There are situations when the release cannot be delayed.

So, sometimes a software testing company has just to verify typical user scenarios, and there is no need to search for errors in rarely used functionality of the system.

Such points should be discussed and agreed upon by all the project stakeholders. Test engineers should plan mobile testing, desktop testing or web site testing so that in the ultimate result not only the system is checked, but also the customers are satisfied and the project meets the deadline.

Only some areas of the software product may be focused during such a test procedure.

This approach doesn’t let testers to explore and check the program thoroughly, but it allows to reach a compromise between the project members and makes the customers happy. Of course QA leads should warn the customers about the risks of existing defects in unverified scenarios and areas.

If in such a situation the testers execute deep software testing, they find more serious and critical bugs, but the product is released later, the developers are angry, the customer are unsatisfied.

What are Disadvantages of Too Thorough Software Testing?

possible delay to the project;
other important functional abnormalities in the system are unnoticed;
customers dissatisfaction..

Expanding and improving your hotel PMS

Wednesday, January 23rd, 2013

Having a hotel PMS that is very limited can be disastrous if you are thinking about expanding your business. This expansion can be anything from adding on more rooms to acquiring another hotel to form a chain. If your system has a limit on the number of rooms it can handle then you will find a huge problem when trying to expanding. For this reason it is best that you look for property management software that is modular and expandable. Modular systems will allow you to later add on more features so that you can expand your business. You should also check that the system can deal with more than one property. There are some software programs that are created solely for people who are going to have only one hotel and this can be bad for you if you find that you can expand to have more than one hotel.

The database your hotel management software uses

The type of database that your hotel management software is using is very important. Some of these programs will use older databases such as Access but these are the ones that you should avoid. The reason for this is that if you have an older database you will not be able to upgrade and expand it as easily as a newer one. One type of newer database that you should look at having is SQL based databases. This type of database is also much easier to use than older database types. This is due to the SQL language that makes up the database which has been created to help people manage their databases more effectively. One of the SQL databases that you may use is Microsoft SQL server.

Hotel management system that can support multiple databases

Being able to support multiple databases is another thing that your hotel management system should be able to do. If you have a large hotel business that has over 1000 rooms then it is recommended that you use Oracle databases. This of course does not mean that you cannot use a Microsoft database if you have a large chain or hotel. Your hotel management system should be able to handle a range of different databases as everyone will want to use what they are comfortable with. Additionally if your hotel business grows then you might want to change databases from Microsoft to Oracle without having to get new software. This is why you should always check to see what the software you want to buy will support.

Scalability of hotel management software is very important for you if you think that you may want to expand your business in the future. Having software that can change with you will save you money and time as you do not have to buy new software and have it installed.

The SiteMinder Channel Manager leads the way in providing completely automated integrations with many of the world’s leading Property Management Systems, Central Reservation Systems, Revenue Management Systems and Hotel Booking Engines, giving properties of all sizes the most comprehensive range of integrated products. By providing all integrated services for a flat monthly fee, SiteMinder helps you improve your business process and reduce your cost of acquisition..